Accessibility Statement

Bermondsey Man and Van Accessibility Statement

Bermondsey Man and Van is committed to providing an accessible and user-friendly online experience for all customers in the Bermondsey area and beyond. We want everyone to be able to find information about our man and van services, request quotes, and arrange moves in a way that works for them, regardless of technology, ability, or situation.

Our Accessibility Standards

Our aim is for our website and digital content to meet the Web Content Accessibility Guidelines, WCAG 2.1, at the AA level. These guidelines are widely recognised as the international standard for web accessibility and cover key principles such as making content perceivable, operable, understandable, and robust.

By working towards WCAG 2.1 AA compliance, Bermondsey Man and Van strives to ensure that customers using assistive technologies or different devices can still access essential information about our moving services in Bermondsey and surrounding areas.

Screen-Reader Support

We design our website with screen-reader users in mind so that customers who are blind or have low vision can navigate and understand our content. We aim to:

Use clear and descriptive headings and text to help screen-reader users move through pages efficiently. Provide meaningful alternative text for key images where they convey important information about our Bermondsey man and van services. Use descriptive labels for forms so that requesting a quote or contacting us about a move is as straightforward as possible when using a screen reader.

If you encounter any issues when using a screen reader on our website, you can contact us so we can review and improve the relevant content.

Keyboard Navigation

We recognise that some people navigate websites using only a keyboard or alternative input devices. To support this, the Bermondsey Man and Van website is designed to be usable without a mouse wherever possible. This includes:

Ensuring that links, buttons, and form fields can be reached via the keyboard. Maintaining a logical tab order so you can move through the page in a predictable way. Providing visible focus indicators so it is clear which element is selected when you use the keyboard to navigate.

If you experience any difficulty accessing content or completing tasks such as submitting a form using only the keyboard, please let us know so we can address the problem.

Text, Layout, and Readability

We aim to provide clear, readable content about our Bermondsey man and van services. This includes using plain language where possible, organising pages with headings and short paragraphs, and aiming for sufficient contrast between text and background colours to assist people with visual impairments.

Where your browser or device allows, you should be able to zoom in without losing access to content or needing to scroll horizontally on smaller screens. If zooming causes layout or readability problems, you can contact us and describe the issue.

Ongoing Improvements

Accessibility is an ongoing process. As Bermondsey Man and Van adds or updates content and features, we review accessibility and work to improve any areas that do not fully meet WCAG 2.1 AA guidelines. This includes checking new pages, forms, and information about our Bermondsey moving services.

We also value feedback from customers, disability organisations, and web accessibility specialists to help us identify where changes are needed.

Contact for Accessibility Requests

If you experience any barriers when using the Bermondsey Man and Van website, or if you need information about our man and van services in an alternative format, you can contact us. When you get in touch, please tell us:

Which page or service you were trying to access. What went wrong or was difficult to use. Which device, browser, or assistive technology you were using, if you are comfortable sharing that information.

We will review your request and make reasonable efforts to provide the information you need or to improve the accessibility issue you have identified. Our goal is to ensure that everyone in the Bermondsey area can access moving and transport information in a way that suits their needs.

Review of This Accessibility Statement

This Accessibility Statement for Bermondsey Man and Van is reviewed regularly to reflect updates to our website, services, and accessibility practices. As our digital services evolve, we remain committed to creating an inclusive and accessible experience for all users.